AShop V User's Guide download pdf (Page 168)

AShop V User Guide168

program files.

· If you are still having issues with the IonCube loader not passing the ashoptest be sure that the PHP

extension_dir is set to a complete file system path, like for example: "/usr/lib/php4". This can be

modified in the file php.ini (typically found in /etc) but you must have system administrator privileges

on the server to be able to change the file so you might need to ask your hosting provider to fix this

problem for you. Without a correct value for this setting PHP extensions like the IonCube loader will

not run.

Note: AShop automatically checks for newer versions of the ioncube loaders and uploads them to your

installation if newer ones are available. If the ashoptest.php script cannot upload the ioncube loader files,

then there is most likely a configuration issue on the server, which will prevent the program from

automatically updating in the future. If this is the case, when the version of PHP is updated on the

server, a new ioncube loader file may need to be manually uploaded again.

Optional PHP Configuration Method

If you have access to php.ini, you can add one line, which will eliminate the need for run time loaders.

Download the loader package from IonCube.com for details.

Technical Support

If you still have trouble getting the compiled files to work on your server or hosting service and you don't

want to move to a different server, we will troubleshoot the configuration on the server for a fee of $50.

Root access or cooperation from the hosting service may be required. For this and other services,

submit a technical service request.

2.28.1.7 IonCube Loader Wrong Version

All of file and folder permissions are set as instructed in the installation instructions and all of the

ashoptest.php tests pass, but when attempting to run install.php, an IonCube error reports that a loader

must be installed. The message may be similar to this.

/home/user/www/install.php requires the ionCube PHP Loader ioncube_loader_lin_4.3.so

to be installed by the site administrator."

In this case, ashoptest.php reported the following:

IonCube decryption is working.

IonCube loader version 3.1 - PASSED

Note that the IonCube loader version reported by ashoptest.php (3.1) is different than the one that

IonCube is asking for (4.3). The IonCube loader version must be compatible with the operating system

and the version of PHP that is running on the server. The ioncube directory may or may not contain the

version 4.3 ioncube loader, but ashoptest.php still reports version 3.1 is installed. This indicates that

IonCube is installed centrally on the server, but the centrally installed version is incorrect and does not

match the version of PHP that is installed on the server. When the IonCube loader is installed centrally

on the server, the centrally installed loader takes precedence over the (runtime) ioncube/loader. The

centrally installed IonCube loader must be updated to match the version of PHP that is running on the

server. Root user access to the server is typically required to make this change.

2.28.1.8 IonCube Loader Not Working

The ashoptest.php script will not run and there is an error message similar to the following.

/home/user/www/ashoptest.php requires the ionCube PHP Loader

ioncube_loader_lin_5.1.so to be installed by the site administrator."

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AShop V User's Guide Page 168

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